Customer Relationship Management (CRM) is a business strategy that focuses on managing interactions with customers and improving customer relationships. CRM involves the use of technology and data to store and analyze customer information, automate routine tasks, and provide personalized experiences to customers. The goal of CRM is to build strong, long-lasting relationships with customers by providing excellent customer service, anticipating…
Technology has become a vital tool for small business owners to streamline operations, improve efficiency, and reduce costs. Whether you’re just starting out or looking to optimize your existing processes, there are a variety of ways you can leverage technology to achieve your business goals. In this article, let us discuss some of the most effective ways to use technology…
Warning – this article is from the P.O.V of a summer baby. Today, as I was journaling in the garden where I live, I was absolutely mesmerized by the energy that summer brings. The birds were chirping, the sun was brimming, the trees were bright and alive and so was I! There is a feeling of hope and warmth that…
A little random back story before I get into the thick of things! I turned 25 this past weekend and I thought to myself – what better way to give back to the world but to share some wise tips that might help someone who does not know where to start with the 15 000 messages in their e-mail inbox out…